Does your business have a robust customer relationship management strategy? Can you describe your customer lifecycle management process? What tactics do you employ to attract, close, and retain customers? Are your tactics working? How do you measure success? Customer Experience Does Influence Company Value Answering these crucial questions will impact your company’s value and
Many CEOs and Founders avoid the limelight because they’re busy building their businesses. They work IN their business with a focus on increasing revenue and profitability. Specifically, they are busy developing new products, serving more clients and customers, setting prices, increasing efficiency, and doing other things to build their business. These are all crucial
In my recent interview with Andrew Biggs for the Better Than Rich Podcast, we explored a topic that’s close to my heart and critical for every business owner: the exit. I shared something that often catches people off guard—up to 90% of businesses don’t sell. They simply shut down. That statistic isn’t just disappointing.
